Screenshots

It’s amazing news and just plain old regular news here Chez 6000.

Herewith depicted in screenshot form.

Amazing news in that I woke to the latest Superbru standings and they were these:

Best in the Country. Best in the World, nogal!
[cracks open the Moët]

Of course, it’ll never last. But I have this screenshot to show that it did at least happen.

Briefly.

But then there was this plain old regular news as well:

I’d been looking forward to enjoying Sheffield United’s game against Swansea City this evening. I’ve been gifted the (rather expensive) HD streaming package for the whole season as an early birthday present.

But HD ain’t going to stream much at 0.07Mbps, now is it?

I’m actually done with Afrihost now. Their support line closed at 5pm on Friday and only opens again at 8am on Monday, as if the rest of the modern world also stops for 63 hours over the weekend.

What they’re offering has been slowly decreasing, while the prices stay right where they are. And I’m still waiting for the FTTH they promised me back in April.

Twenty Seventeen.

They used to be a beacon of customer service. Now they’re utterly terrible.

Understandably, I’m looking elsewhere.
Your suggestions are most welcome.

Slower than me

Amazing news coming in from the UK, is that there is actually a place – placeS, in fact – in the UK which have a slower broadband connection than me. What sort of a godforsaken, Fourth World backwater are we talking about here?
Well, Kent actually. Home to illegal immigrants, the Neanderthal residents of Maidstone and an
ex-girlfriend of mine. Three good reasons (amongst many others) to avoid the place.

And it’s not just a bit slower, either:

Research by broadband comparison website Top10.com found that Railway Hill in Barnham, Kent, had an average download speed of just 0.13Mb per second.

And when I (eventually) got a result from speedtest.net this evening, it was this:

Whoosh, it ain’t – unless you happen to be a Railway Hill resident, then you’ve never seen anything quite this fast before: “Moy Goodnars!” (Note the retracted first element and slight monophthongisation of PRICE vowel there – that’s Kent for you.)

Let me be honest here, I could get faster if I wanted. But it would cost a lot of money – an extra R300 a month on top of the R300 I’m already paying for this digital equivalent of amputee tortoises sleepwalking through cold molasses. And so while I had to ask myself whether it was worth paying twice as much to get a speed which is still only around one fifth the UK average, I replied to myself with a firm no.

Broadband is hugely expensive here in SA. It’s a luxury and I’m grateful to have it, but I’m paying through the nose for it as well. For only slightly more than I’m paying for my service, my parents are getting 30 Mb/s, which is shortly to be upgraded (at no extra cost to them) to 40Mb/s. For the non-mathematicians amongst you: yes, that’s 100 times faster download speed than I’m on here. And included in that package is phone line rental and a fair few (most?) phone calls as well.

It’s frustrating that even as prices start to come down and speeds start to go up here, we still find ourselves lagging (no pun intended) further and further behind the “developed” nations.

But then I look at it like this – perhaps, in a way, I’ve traded in affordable, super-fast  internet access for Table Mountain, Kirstenbosch and the Constantia Wine Route; for late night dips in the pool and for Castle Milk Stout and Carling Black Label. And while I might only be able to manage a measly 0.43Mb/s; while it might take me 2 months to download a movie, things could be worse.

Because when I open my curtains tomorrow, I’m not going to be looking at Kent.

Glass half full?

Glass brimming, methinks.

Dear Web Africa. Goodbye.

I am ever so excited about your new 10GB ADSL trial.
I signed up as soon as I could and as you told me:

Dear 6000

Congratulations and thank you for signing up in time to participate and receive your 10 Gigs of FREE bandwidth! We have hit our target of 5, 000 sign ups.
All applicants will be informed via e-mail and optionally SMS, as soon as the trial begins and you will then be supplied with your login details.
We will periodically be sending updates regarding the starting date, however please visit our Forum regularly to stay informed on additional news and progress reports.

Since then, you have sent me precisely no SMS’s and one email, detailing how my trial account would be activated “between 1st and 7th October”.

Today is the 8th of October and I have heard nothing more. The 8th falls outside that 1st – 7th activation period you gave me, see?
And while I accept that this was a “free trial” and there were terms and conditions attached, courtesy – especially when directed towards your customers – really costs nothing.

Sadly, this is symptomatic of the general decline in the quality of your services in the 3+ years that I have been a customer. On the occasions that you have sorted out issues and problems, it’s only because I have repeatedly chased you to get answers.
On your front page, one of the testimonials describes you as being “like a breath of fresh air”. That’s how I felt when I first signed up with you, but now things have got a bit stale and there is a faint whiff of BS around the place.

With the advent of SeaCom, South Africa finds itself in a very promising position. Higher speed internet and greater bandwidth capacity have provoked huge excitement throughout the IT industry and amongst internet users across the country. SeaCom opens up huge opportunities in every sector, from Education to Commerce to Science and Technology.

Sadly, to get to the people that matter and to make a difference, it has to go through ISPs like you. And if your service is anything to go by, it will probably never get there.

So yes, I was ever so excited about your 10GB ADSL trial, but now I will be taking my bandwidth elsewhere.