So thank goodness I’m writing this down.
Regular readers – yeah, plural because I’m an optimist – might recall that on Monday, I was wondering whether to stay up late for the football.
I decided to be sensible and not to. But then circumstances took over anyway. Because sadly, our son’s car was broken into while he was dodgeballing, and stuff – a lot of stuff – was stolen. Parked outside, in a private car park, under a very bright floodlight and behind security-manned barriers and with only one way onto (and off) the site, 50 whole metres of direct sight from the security booth.
His was one of about ten cars that got done.
So those two security guys are at best, utterly useless, and at worst, actually just complicit. As a TikkiTokker would say: “Let me know what you think in the comments”.
As is the way with these things, we’re not sure exactly when it happened. But for police and insurance purposes, we’re saying about 8pm.
Reporting it all to the police took quite a while, and then there was the drive home, and so actually, I was still wandering about at half past midnight, and yes, I was absolutely right, my body did not appreciate the 6am wake up call in the morning.
Not one bit.
Yesterday was all about paperwork and glass vacuuming. But can I just shout out our insurance?
Because the working day begins at 8:30am.
The claim form arrived at 8:50am and we had Glassfit in touch with us before 9am*.
I submitted the claim form yesterday afternoon, the claim was settled by close of business yesterday and the money was paid into our account at 10:30am today. That’s only 38½ hours from the incident. And only 26 hours since we told them about the incident.
Bloody hell.
Here in SA, we – quite rightly – complain about the poor service we get (and there’s plenty of it to choose from), but it’s only right that we praise the good service as well. And this is more than good. It’s unbelievable. (But it is also true.)
So. Despite all the ads you see for that green and purple company, can I recommend that if you are looking for a decent insurer, then maybe you should give RBS a go? If you want, you can tell them that I sent you, but I doubt that it’ll make any difference either way.
Absolutely mindblowing stuff.
.
* There’s no window glass in stock in Cape Town, so we have to wait until Friday or Monday before it can be fitted, depending on transport, but I don’t think that I can blame anyone in particular for that.