There and being assessed

Yes, it’s another Vodacom Tablet Repair Update. By SMS.

1315: Job Number XXXXXXX has been received at the Advanced Repair Centre

This is good news. Being Pseudo-Capetonian, I’m always concerned over the safety of loved ones and loved things when they head up onto the hijacker-filled, e-Tolled highways of Gauteng. Thankfully, my broken tablet has made it all the way to the ARC, where presumably it will be joined by another broken tablet, and two of every other sort of defunct device, and be safe from the 40 days of rain which has been widely forecasted by Russell Crowe.

But wait, there’s more:

1345: Job Number XXXXXXX is currently in the assessment process at the Advanced Repair Centre

Game on. They’re having a look at it. This bit shouldn’t take too long, because I have already told them what’s up with it.

In fact, probably my biggest concern here is what my broken tablet was doing for the 30 minutes between SMSs. I can only presume that the ARC is so big that it actually takes 30 minutes to get from the Reception to the Assessment bit. One would think that – for reasons of efficiency – these two hives of activity would obviously be next to one another.

Equally concerning is the lack of any further promise to keep me informed by SMS.
Is this where it all ends, where the trail runs dry, where the toilet door slams?

I anxiously await the next installment, where my broken tablet hopefully heads to the Repair section – or even the Advanced Repair section – of the Advanced Repair Centre.

It’s enthralling, isn’t it?

4 thoughts on “There and being assessed

  1. Darth > JaWellNoSure. But who’s going to stick anything on the internet about how happy they are with an assessment or a repair?
    Except maybe me.

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