Not (yet?) available in SA, but very handy for my UK and US readers, Please Press 1 is a genius idea. Brainchild of IT Manager Nigel Clarke, PP1 lists “shortcuts” to get through customer service hotlines’ automated menus, thus:
Very simple, very clever and a great way to get around those really frustrating delays while you wait through yet another spiel of options to direct your call.
We like.
Brilliant.
Very nice!