Please Press 1

Not (yet?) available in SA, but very handy for my UK and US readers, Please Press 1 is a genius idea. Brainchild of IT Manager Nigel Clarke, PP1 lists “shortcuts” to get through customer service hotlines’ automated menus, thus:


Very simple, very clever and a great way to get around those really frustrating delays while you wait through yet another spiel of options to direct your call.

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